Effective Date: August 12, 2017
Last Updated: March 17, 2026

Your privacy and security are important to us. This Privacy Policy explains how MeetMaker, LLC ("MeetMaker," "we," "us," or "our") collects, uses, discloses, stores, and protects information when you use MeetMaker.com and related services, including sporting event registration, roster management, coach and club management, ticketing, merchandise sales, payment processing, communications, check-in, event administration, and related support services.

If you have questions about this Privacy Policy or our privacy practices, please contact us at support@meetmaker.com.

We may update this Privacy Policy from time to time. If we make a material change, we will post the updated version on this page and update the "Last Updated" date above. Where required by law, we will provide additional notice or obtain additional consent.

1. Scope and Roles

MeetMaker provides an online platform used by parents, guardians, athletes, clubs, gyms, booster clubs, event directors, and other organizations to manage participation in sporting events. Depending on the context, MeetMaker may act as a service provider, processor, controller, business, contractor, or similar role under applicable privacy laws.

In many cases, organizations such as gyms, clubs, or booster clubs submit participant information to MeetMaker on behalf of athletes and their families in order to register athletes for events. Event directors and other event organizers may also receive and use participant information as part of administering an event.

2. Information We Collect

We collect information you provide directly to us, information provided by authorized organizations or event personnel, information generated through event transactions, and certain technical information generated through your use of our website.

A. Account and Organization Information

• Name
• Organization, gym, club, team, or booster club name
• Mailing address
• Email address
• Phone number
• Login credentials and account identifiers
• Organization numbers, sanction-linked identifiers, and similar account data

B. Participant, Athlete, and Roster Information

• Athlete and participant names
• Date of birth, age, age group, or birth year
• Gender
• Club, gym, team, coach, or organization affiliation
• Competitive level, division, session, event, and roster status
• Eligibility, waiver, emergency, or similar registration information submitted for event administration

C. Event, Order, and Transaction Information

• Event registrations and updates
• Ticket, merchandise, and add-on selections
• Transaction records, invoice details, payment status, refunds, credits, chargebacks, and related operational records
• Check-in, attendance, credentialing, scoring, or results-related data when used in connection with an event

D. Payment Information

Payment card, bank-account, and similar payment information is processed by our payment processors and service providers as needed to complete transactions. We do not store full payment card numbers in plaintext on publicly accessible systems. We may store limited payment-related details, tokens, payment status, transaction identifiers, billing-related information, and records needed for accounting, reconciliation, support, dispute handling, or legal compliance.

E. Technical and Usage Information

• IP address
• Browser type and device information
• Session and authentication information
• Website activity logs, security logs, and error logs
• Cookie and similar technology information described below

3. How We Use Information

We use information for the following purposes:

• To create, maintain, secure, and administer accounts and rosters
• To process event registrations, ticketing, merchandise purchases, and related transactions
• To communicate about registrations, event changes, support matters, receipts, confirmations, reminders, roster changes, and transaction-related issues
• To provide event administration functions, including roster management, check-in, scoring support, results processing, scheduling, event reporting, and similar operations
• To provide data to event directors, organizers, sanctioning bodies, governing bodies, or authorized organizations as necessary to administer an event or comply with event requirements
• To detect, prevent, investigate, and respond to fraud, disputes, chargebacks, abuse, security incidents, or legal claims
• To maintain, improve, monitor, and secure our website and services
• To comply with applicable law, legal process, contractual obligations, and legitimate business recordkeeping requirements

We do not use children's personal information for behavioral advertising, targeted advertising, data brokerage, or training unrelated artificial intelligence models.

4. Children and Minor Participants

MeetMaker is used in connection with youth sporting events, and we may process personal information relating to minors, including children under 13. In many cases, that information is provided by a parent, guardian, gym, club, booster club, coach, or other authorized organization to register the child for an event or manage the child's participation.

If you submit information about a minor to MeetMaker, you represent that you are authorized to do so and that you have obtained any permissions, notices, or consents required by applicable law and your organization's policies. Organizations that register participants through MeetMaker are responsible for obtaining any required parent or guardian authorizations.

MeetMaker uses children's and minors' information only as reasonably necessary to provide registration and event-administration services, process related transactions, maintain records, respond to support needs, and comply with law. We do not knowingly permit children under 13 to create public-facing social profiles on MeetMaker, and we do not knowingly use children's personal information for marketing directed to those children.

If you believe we have collected personal information from a child in a manner that violates applicable law, please contact us at support@meetmaker.com.

5. How We Share Information

We may share information in the following categories and circumstances:

A. Event Directors, Event Organizers, and Authorized Organizations

We share registration, participant, roster, ticketing, and related event information with event directors, event organizers, clubs, gyms, booster clubs, governing bodies, sanctioning bodies, and other authorized organizations as necessary to administer events, verify eligibility, communicate event-related information, process transactions, manage rosters, perform check-in, generate reports, and operate the services requested through MeetMaker.

B. Third-Party Service Providers and Processors

We may share information with service providers that perform services for us or on our behalf, such as payment processing, hosting, infrastructure, email delivery, fraud prevention, customer support, analytics, data storage, check-in, credentialing, and similar operational services.

C. Third-Party Scoring, Event Management, and API Integrations

We may provide registration data, roster data, participant data, and other event-operational data to third-party scoring systems, event-management systems, sanctioned reporting systems, or other approved integrators through APIs, webhooks, batch files, downloads, or similar methods where reasonably necessary to administer sporting events and related operations. These recipients are contractually restricted to using the data only for approved event-related purposes and not for unrelated marketing, sale, profiling, or other unauthorized uses.

D. Legal Compliance and Protection

We may disclose information where we believe in good faith that disclosure is necessary to comply with law, regulation, subpoena, court order, legal process, or lawful governmental request, or to protect the rights, property, safety, systems, users, or operations of MeetMaker or others.

E. Business Transactions

We may disclose information in connection with a merger, acquisition, financing, sale of assets, reorganization, or similar transaction, subject to appropriate confidentiality and legal safeguards.

F. With Your Direction or Consent

We may share information where you direct us to do so or where you otherwise consent.

6. Cookies and Similar Technologies

We use cookies and similar technologies that are necessary for core website and account functionality, such as authentication, session management, cart functionality, security, and keeping users signed in during an active session. If we use any non-essential cookies or similar technologies in the future, we will update this Privacy Policy and, where required, provide appropriate choices or obtain consent.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to administer events, maintain account history, process and reconcile payments, support refunds and disputes, preserve audit trails, enforce contracts, resolve claims, satisfy legal, tax, accounting, and reporting obligations, and protect our business and users.

Retention periods may vary based on the type of information, the event, the organization involved, legal requirements, dispute windows, and operational needs. When information is no longer reasonably necessary, we will delete it, de-identify it, or retain it in a form permitted by applicable law.

8. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. These measures include transport security, access controls, secured hosting environments, logging, and other industry-standard protections appropriate to the nature of the information and our services. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

9. International Users and International Transfers

MeetMaker may process personal information in the United States and other countries where we or our service providers operate. If personal information is transferred across borders, we take steps designed to ensure that appropriate safeguards are in place where required by applicable law.

10. Privacy Rights and Choices

Depending on your location and the law that applies, you may have rights regarding your personal information, including the right to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent where consent is the basis for processing. You may also have the right to appeal certain privacy decisions, opt out of certain disclosures, or designate an authorized agent to act on your behalf.

To submit a privacy request, please contact us at support@meetmaker.com. We may take reasonable steps to verify your identity and authority before responding. Certain information may be exempt from deletion or other requests where retention is required or permitted by law.

11. Additional Information for EEA, UK, and Similar Jurisdictions

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar privacy rights, we process personal data under one or more lawful bases, including performance of a contract, compliance with legal obligations, legitimate interests, and consent where required. Where applicable, you may also have the right to lodge a complaint with your local supervisory authority.

12. Third-Party Sites and Services

Our website and services may link to or interact with third-party sites, services, governing bodies, scoring platforms, ticket scanners, payment systems, sanctioning systems, or other external platforms. Those third parties operate independently and may have their own privacy practices. We encourage you to review their privacy policies.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

MeetMaker, LLC
Email: support@meetmaker.com

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